Services & Signposting - Accessibility
Useful visitor information
Tourist Information Centres (TICs) provide local knowledge, maps, brochures, and advice on attractions, accommodation, and travel. They also help provide recommendations tailored to the area including accessibility information. We have 6 Tourist Information Centres in Worcestershire and their contact details are provided below.
Broadway Tourist Information Centre: Unit 14, Russell Square, Broadway WR12 7AP. Telephone number: 01386 852937. Email: info@visitbroadway.co.uk
Droitwich Tourist Information & Heritage Centre: St Richards House, 22 Victoria Square, Droitwich Spa, Worcestershire. WR9 8DS. Telephone number: 01905 774312. Email: heritage@droitwichspa.gov.uk
Malvern Tourist Information Centre: The Lyttelton Well Courtyard, 6 Church Street, Malvern, WR14 2AY. Telephone number: 01684 892289. Email: info@visitthemalverns.org
Tenbury Wells Tourist Information Centre: 48 Teme Street, Tenbury Wells, Worcestershire, WR15 8AA. Telephone number: 01584 810136 (when closed: 01684 892289). Email: tenbury-info@visitthemalverns.org
Upton upon Severn Tourist Information & Heritage Centre: Church Street, Upton upon Severn, Worcestershire, WR8 0HT. Telephone number: 01684 594200 (when closed: 01684 892289). Email: upton-info@visitthemalverns.org
- Worcester Tourist Information Centre: The Guildhall, High Street, Worcester, WR1 2EY. Telephone number: 01905 726311. Email: tourism@worcester.gov.uk
AccessAble Guides
AccessAble in partnership with Worcester City Council have written access guides to a number of attractions, parks and food outlets across the city. To review these guides for free and request additional information please visit:
Euan's Guide
Euan’s Guide provides travel information for people with mobility problems which covers attractions across the County.
Cinema
'Your Local Cinema' details accessible cinema screenings for people with hearing and sight loss. All cinemas across Worcestershire screen regular films with subtitles for those with sensory losses.
YourLocalCinema - Subtitled / Captioned Cinema
Community Transport & Dial and Ride Services
Dial and Ride offers a service for people with difficulty walking or using public transport. Specially adapted buses offer a door-to-door service from your home to the city centre or out-of-town retail parks and supermarkets. Advanced booking may be required. The below site gives you Community Transport options around the County:
Community Travel and Transport Schemes Across Worcestershire
Malvern Hills – Tramper Routes
There are a number of easy-access routes up the Malvern Hills including Tramper Routes. The Disabled Ramblers Association have two Trampers for hire. For more information visit:
Easier Access Malvern Hills Trust
Public Toilets
The County has public accessible toilets and facilities in a number of locations. If the facilities are unattended you will need a RADAR key to access them.
For details visit:
Worcester City:
Public Toilets - Worcester City Council
Malvern and Surrounding areas:
Parking and Streets - Malvern Hills District Council
Wychavon:
Public Toilets - Wychavon District Council
Bromsgrove:
Public toilets and conveniences - bromsgrove.gov.uk
Wyre Forest:
Public toilets | Wyre Forest District Council (wyreforestdc.gov.uk)
Redditch: Facilities | Kingfisher Shopping Centre
Shopmobility
Shopmobility is a registered charity that provides electric scooters, wheelchairs and manual wheelchairs for hire to enable people to enjoy the shops and attractions in the city of Worcester.
Worcester | ShopMobility UK
There is also Shopmobility at the Kingfisher Shopping Centre in Redditch:
Facilities | Kingfisher Shopping Centre
LendoCare
LendoCare offer wheelchair and mobility scooter hire with delivery to homes, hotels, and holiday accommodation, so people don’t need to collect equipment themselves. You can find out more about LendoCare and how you can hire equipment here: www.lendocare.com. Customers can also email: info@lendocare.com.
National Trust Locations
The National Trust have accessibility guides for its locations. Croome for example as Tramper Scooters for users to enjoy the grounds. For more information visit: